ABOUT US:

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Benefits Administration
  
  • Serve as a primary point of contact for employee inquiries regarding benefit plans, eligibility, and enrollment.
    
  • Assist with open enrollment by coordinating communications, resolving employee questions, and ensuring accurate processing.
    
  • Partner with benefits team and helpdesk to address escalated benefits issues and ensure accurate plan administration.
    
  Leave Management & Accommodations
  
  • Administer and track all leaves of absence (FMLA, state leaves, personal leaves) and ensure compliance with applicable laws.
    
  • Manage the interactive process for reasonable accommodation requests under ADA and similar state regulations.
    
  • Maintain timely and accurate communication with employees, and managers throughout the leave and accommodation process.
    
  Workers’ Compensation & OSHA
  
  • Manage workers’ compensation claims and coordinate with insurance carriers, employees, and managers on case management and return-to-work.
    
  • Oversee OSHA recordkeeping and reporting, ensuring compliance with federal and state safety requirements.
    
  Compliance & Reporting
  
  • Maintain compliance with all applicable federal and state employment laws, primarily FMLA, ADA, and EEO.
    
  • Lead annual compliance activities, such as EEO-1 reporting.
    
  • Partner with Director, Human Resources to implement process improvements and ensure consistency across multiple locations.
    
  Unemployment Claims
  
  • Administer unemployment claims, ensuring timely and accurate responses to state agencies and partnering with Director, Human Resources to review separation details as needed.

REQUIREMENTS:

• Bachelor’s degree
  
• 5–7 years of HR experience focused on benefits, leave management, and compliance in a multi-site environment.
  
• Strong understanding of employment laws and regulations (FMLA, ADA, OSHA, ERISA, EEO).
  
• Exceptional organizational, analytical, and communication skills.
  
• Demonstrated ability to manage multiple priorities and maintain confidentiality.
  
• Proficiency with HRIS systems (UKG preferred) and Microsoft Office Suite; experience with Power BI or similar reporting tools a plus.

LIFESTYLE & BENEFITS:

• Comprehensive Benefits Package
• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Service Days & Diversity, Equity & Inclusion Initiatives

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.