WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

Job Summary

Under close supervision of the Supervisor of Order Entry, is responsible for receiving packages from various delivery service companies such as FedEx, UPS, and USPS, as well as, entering and processing all order types.

Essential Responsibilities

• Receiving incoming packages from various delivery service companies
• Inputs customer orders and requests into company computer system
• Performs related functions in processing customer orders.
• Reviews the accuracy of all in-house order documents.
• Verifies model and serial number on aid(s) prior to entry.
• Routes specific material to the appropriate location to secure accurate production flow.
• Collaborates with other departments to ensure all data entry information is accurate for customer queries such as order cancellations, special requests and rush service.
• Responsible to come to work consistently, on time and as scheduled.
• Performs other duties and participates in other projects as requested.

Knowledge and Skills Required

• High School Diploma or equivalent.

• Basic data entry skills.

• The ability to competently operate a key board.

• Must work effectively with all management levels and staff affiliates.

• Must be able to function in a team environment as well as perform individual tasks.

• Must have strong interpersonal skills, maturity and good judgement; demonstrates a positive can-do attitude; have effective communication skills with a diverse range of individuals.

• Must be able to effectively communicate, read, and write English.

• Most possess strong organizational skills and pay close attention to detail.

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.