ABOUT US:

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Insurance Plan Setup and Compliance:
  -Collaborate with Insurance and Managed Care teams to review new plans and configure and maintain insurance plans and benefits within the company's POS system.
  -Partner with Category, Insurance and Managed Care teams to review and audit sales activity against plan setups to ensure adherence to compliance standards and accuracy.
  -Proactively identify areas of opportunity or improvement from both an IT side within system set ups, as well as general business standard operating processes.
  

• Product and Catalog Management:
  -Oversee the full cycle of product catalog, including product setup, catalog auditing, and maintenance of the product catalog in both frontend POS and backend systems.
  -Work with wholesale teams to ensure data requirements are met for new product, existing product and where necessary, order integration.
  -Assist in the deployment of product launch materials to support successful launches including the consolidation of any documentation for providers, new product/expiring product communications, as well as client materials if needed.
  -Work proactively with the Category team to identify and implement enhancements to inventory processes.
  -Collaborate with Operations, IT, and Category to resolve various inventory issues and tasks as needed including but not limited to system order errors, reconciliations.
• Product Inquiry Resolutions:
  -Resolve any product addition requests and exceptions in a timely manner working with Field leadership for approvals and Insurance teams to understand plan restrictions.
  -Proactively identify and implement strategies to reduce the volume of inquiries.
• Various Ad Hoc Requests as needed:
  -Support the Director of Category management and Pricing Analyst in performing product performance analysis to help inform business decisions.
  -Handle invoice and cost price reconciliations to ensure financial accuracy.

REQUIREMENTS:

• Strong Analytical skills, product deployment, Data analysis, problem solving, logical reasoning, attention to detail, understanding corporate ecosystem and cross functional impacts.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Proficient in Excel: Intermediate level of excel formula's, ability create and manipulate pivot tables, general presentation and conditional formatting.
• Experience with insurance benefit structures, product catalog maintenance, or similar revenue operations.
• Experience with POS systems and backend accounting systems and workflows.
• Experience with categorizing, and standardizing sku naming conventions and related.
  Solid understanding of the sales funnel, product and pricing strategies.
• 3-5 years' Experience (experience in roles related with Insurance Operations, Finance/Accounting, or Business Analyst roles)

LIFESTYLE & BENEFITS:

• Comprehensive Benefits Package
• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Relocation Assistance
• Service Days & Diversity, Equity & Inclusion Initiatives

Salary: $75,000 - $85,000 + 5% bonus

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.