HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey. Join the team that’s changing lives!

We’re adding a Full-Time, Permanent Clinic Manager to our growing team in Atlantic Canada! This role will be supporting our three clinics in Moncton, Rothesay, and Yarmouth. There is an option for this role to be an Audiologist/Hearing Instrument Specialist/Clinic Manager hybrid role.

What it’s all about:

Through excellent communication skills and a heightened ability to inspire and influence people, the Clinic Manager will oversee all the hearing care centres (people and operations) for our clinics in Atlantic Canada. The ideal candidate will have an analytical and methodical approach, be an excellent judge of character, and demonstrate the confidence to act decisively in the day-to-day elements of the role. The self-driven, self-aware leader will be responsible for the overall performance and growth in the area.

What’s in it for you?

· Attractive compensation package with profit-sharing opportunities

· Benefits starting on your first day

· RRSP program + employer matching

· Educational Assistance and Health & Wellness programs

· Generous travel allowances and mileage for applicable roles

· Mentorship and professional development opportunities

What you will do:

· Ongoing training on systems and sales strategies, and leveraging a strong business acumen to guide and optimize performance of our people and processes

· Monitor our regional centres’ KPIs and deliver on reporting, analyzing the data, and making decisions to maximize sales and profit objectives

· Support ongoing communications within the region and liaising with our Head and Global offices

· An entrepreneurial mindset to identify opportunities to develop business and community relations

· Contribute to the evolving organizational culture within HearCANADA and work as an ambassador to our mission, vision, and values

· Work with other departments (marketing, facilities, HR) to maximize the success and compliance in the region

· Maintain knowledge of product/equipment including minor troubleshooting, working knowledge of vendors and contractor services

· Oversee and support execution of marketing plan for region, including outreach initiatives such as community events and/or physician outreach

What we are looking for:

· Post-secondary education in business or audiology. A combination of education and experience deemed equivalent would also be considered

· 5+ years’ experience managing people and operations (within a healthcare/retail setting would be considered a strong asset)

· Demonstrable experience guiding direct and indirect reports through change management

· Superior oral and written communication skills in English

· Keen attention-to-detail for time management, organization, and the ability to delegate as needed

· Ability to establish and maintain a professional rapport with clients, co-workers, community partners, and other internal/external stakeholders

· Strong and proven background in administrative practices and business office procedures

· Willingness to travel daily to visit our three HearCANADA centres in Moncton, Rothesay, and Yarmouth.

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.