ERP Business Analyst

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In a world of “jobs,” we offer “careers!” Come join the team at HEARUSA, the retail division of WS Audiology, a worldwide global family of some of the top hearing aid technologies in the world. Our Support Center Headquarters, located in beautiful Palm Beach Gardens, FL, is actively hiring motivated professionals in all fields to grow with our organization!


  • ERP Business Analyst will be onsite resource when Global ERP & BI Team rolls out Business Central ERP template in Palm Beach Gardens, FL Support Center HQ.
  • ERP Business Analyst will be part of entire process: analysis, solution design, data migration, solution testing, training, and roll-out.
  • Provide ideas to the team in identifying new concepts, ideas, techniques, best practices, and technologies that can be leveraged to create innovative & effective solutions.
  • Support ERP in the US, Canada, and LATAM regions.
  • Participate in other Global ERP rollouts & act as "go-to" support person for the region.
  • Write functional design documents; conduct functional testing; assist in User Acceptance testing; Create user guides; Create User Training guides; ensure correct data migration; assist in global support and ensure timely resolution of issues.
  • Be a "sparring partner" on the ERP team--primarily in sharing how the the existing and future application portfolio can help the team to become more efficient.
  • Facilitate requirement-gathering workshops with corporate and local business together with the ERP team.
  • Development, roll-out, maintenance, and support of the global retail ERP template in all WSA retail countries.
  • Write solution documentation.


  1. 5+ years of experience;
  2. Experience with ERP rollouts in a Global Environment;
  3. Experience with implementing implementing Business Central/Navision software;
  4. Proactive nature;
  5. Strong interpersonal skills; 
  6. Ability to solve problems; 
  7. Ability to work under pressure with deadlines;
  8. High-energy and motivated.
  9. Relevant Business or Computer Science Degree
  10. Spanish/Portuguese is a big plus, but not required.
  11. Medium: 11 - 20 days of travel

We offer competitive salaries, generous benefits packages (health, dental, vision insurance; 401k with company match), and lots of career development opportunities—we love promoting from within!

    We usually respond within a week

    Or, know someone who would be a perfect fit? Let them know!

    Palm Beach Gardens - HearUSA HQ

    North Jog Road
    33412 Palm Beach Gardens Directions 561-478-8770

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